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Whitelist submission for GDAX API

Hi, I am receiving the following error when connecting to GDAX api and am thinking I need this api to be whitelisted. Here's the error:

requests.exceptions.ProxyError: HTTPSConnectionPool(host='api-public.sandbox.gdax.com', port=443): Max retries exceeded with url: /products/BTC-US D/ticker (Caused by ProxyError('Cannot connect to proxy.', OSError('Tunnel connection failed: 403 Forbidden',)))

Also, here's the link to their api docs in case anyone is interested: https://docs.gdax.com/

Thanks in advance!

I should note that this is for their sandbox api. Their actual api also doesn't work and if that could be whitelisted as well that would be awesome.

I've whitelisted api-public.sandbox.gdax.com. It looks like their actual API was already whitelisted, though: api.gdax.com. What error do you get when you access it?

Thanks so much, works great now. Turns out the api connection for the main account was an issue on my end, that works as well so I believe we're good to go.