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There is a problem with your virtualenv setup. Look at the virtualenv section below for details.

Hello all,

For unknown reasons I keep seeing the above problem after reloading my app.

And a visit to the URL "luckyadogun.pythonanywhere.com" shows me an error page.

I've checked the log but it doesn't give me errors for the current time based on current reload.

Pls help.

If you look at the "Virtualenv" section on the "Web" tab, you'll see an error message -- something like "Warning: No virtualenv detected at this path. Do you need to create it?". I see that the path you've provided to the virtualenv contains .virtualenv as one of its components -- that should probably be .virtualenvs.

BTW someone else had the same error in their virtualenv setup earlier, and it seems strange that two people would have the same specific error in one day -- are you following a specific tutorial or something like that?

Thanks @giles,

It's working now. Whoops! Thanks for spotting that.

No, I'm not following a tutorial. It's a personal project.

Currently, the sites static files aren't displaying. How do I fix this?

Take a look at our help pages about this. There are also framework specific ones. (eg: the django one is here)

I'm having a similar issue. One of my webapps now shows a "502 backend" error page, and when I try to reload the webapp I get "there is a problem with your virtualenv setup. Look at the virtualenv section below for details."

However, there is no error message in the virtualenv section of the webapp page, and I have another webapp that is using the exact same virtualenv without issues. Any ideas why this is happening?

It looks like the web server that your app was running on was having some trouble. I have fixed it and your site is working again. Sorry for the inconvenience.

Thanks for the quick response and fix!

I am having the same problem right now with my first web app: georgian.pythonanywhere.com

What problem are you seeing?

Hi, I am having the same problem as mentioned here: Warning: No virtualenv detected at this path. Do you need to create it? . I followed the instructions to use which pip to get the right path. Note that pip freeze gives as expected the list of modules that is installed. Any idea of what might be wrong?

what is the which pip result that you get, and what path did you put in? and did you reload your webapp afterwards?

There is a problem with your virtualenv setup. Look at the virtualenv section below for details. Hi,

I keep seeing the above problem after reloading my app.

And a visit to the URL "kurkurep.pythonanywhere.com" shows me an error page

The virtualenv section on your web app configuration page will have details of what is wrong with your virtualenv.

There is a problem with your virtualenv setup. Look at the virtualenv section below for details

Hello, I deleted my .virtualenvs hoping I could restart it. Now I'm having problems restarting it. Please help, thanks

Check out this help page: https://help.pythonanywhere.com/pages/Virtualenvs/