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pymongo Error

I am currently on the hacker plan, but when I try to connect to my mongodb instance using pymongo getting the following error:

File "*/python3.8/site-packages/pymongo/topology.py", line 238, in _select_servers_loop
    raise ServerSelectionTimeoutError(
pymongo.errors.ServerSelectionTimeoutError: No replica set members found yet, Timeout: 30s, Topology Description: <TopologyDescription id: 64517ff5c2a9ba45d7cee2ab, topology_type: ReplicaSetNoPrimary, servers: [<ServerDescription ('ac-nyggrpc-shard-00-00.upzwz7f.mongodb.net', 27017) server_type: Unknown, rtt: None>, <ServerDescription ('ac-nyggrpc-shard-00-01.upzwz7f.mongodb.net', 27017) server_type: Unknown, rtt: None>, <ServerDescription ('ac-nyggrpc-shard-00-02.upzwz7f.mongodb.net', 27017) server_type: Unknown, rtt: None>]>

Some help please? I thought that by upgrading to a hacker plan this would be resolved?

Thanks

Beloved premium user irnoj | 2 posts | May 2, 2023, 9:29 p.m. | permalink

Resolved. Thanks!

Beloved premium user irnoj | 2 posts | May 2, 2023, 9:39 p.m. | permalink

Great, glad you were able to fix it!

Staff giles | 12640 posts | PythonAnywhere staff | May 3, 2023, 11:48 a.m. | permalink

how did you resolve it i am having the same issue

charles444500 | 1 post | Aug. 31, 2023, 7:33 p.m. | permalink

To use an external database, you need to upgrade your account first, @charles444500.

Staff pafk | 3625 posts | PythonAnywhere staff | Sept. 1, 2023, 3:38 p.m. | permalink

I am having the same issue though i also upgraded to hacker plan how to resolve this please

Beloved premium user userstory | 1 post | Oct. 27, 2024, 1:36 p.m. | permalink

Are you running the code in a console that you created after upgrading? Have you reloaded your web app?

Staff glenn | 10036 posts | PythonAnywhere staff | Oct. 28, 2024, 9:40 a.m. | permalink