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Error code: 502-backend or 504-loadbalancer for WebApp

Hello

Since today morning my Website is no longer working. I am getting the following errors:

  • Error code: 504-loadbalancer
  • Error code: 502-backend

I tried several times to restart the Application, but still not working

Domain: www.defichain-analytics.com

I additionally observed, that my tasks are running very long (much longer than expected and observed in the past). Looks like something is wrong on the backend side.

Anything I can do to solve the issue?

For all the other users:

My Website is running again without any change in the code behind. Looks like there was an issue in the backend affecting some Web-Applications on our user side

Yes, there was. We have fixed the issue and we are working on preventing it from re-occuring.

A maintenance window just finished and I am now seeing this error in my Django app. The error log is suspiciously empty. Hope there is a fix soon!

Sometimes logs are slow to show up. Maybe check again.

Hello friends, happy day, I am writing to you because my Flask application that I have under the domain https://www.homecontrolservice.com has crashed and I am trying to start the service and it does not respond, it does not start. Could you tell me what is happening? Thank you very much. I have already tried to deactivate it and activate it and restart it, but it does not restart. I await your help, friends.

Thanks for letting us know! It looks like after our system maintenance this morning, some SQLite databases were stuck in a "locked" state where processes would hang when they tried to access them. We have restarted the file locking service on the file server associated with your account, and your site is up and running now, so we think that was probably the cause of the issues you were seeing.

As an aside: we do strongly recommend against using SQLite for production websites. it's a great database for development environments and early-stage testing, but for anything customer-facing we'd recommend using MySQL or Postgres.