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I can't reload my website after the maintenane: always: "Your webapp took a long time to reload. It probably reloaded, but we were unable to check it."

i have also the same issue.

Your webapp took a long time to reload. It probably reloaded, but we were unable to check it.

Same problem on ASGI server. "Your web app is not reloading correctly. Try again later or check your logs for any errors.". Worked perfectly before, Im getting a big error message in console but can´t paste it here.

So, no one here is taking responsibility for addressing this issue after they randomly and suddenly performed maintenance on the exact day I launched my app?

Facing same issue here

Do your apps work? Do you see anything wrong in your logs?

@duandang It seems you unsubscribed from 'System downtime alerts,' so maintenance announced more than 24 hours in advance may have appeared 'random and sudden' to you.

I´ve sent screenshots of the errors I get when trying to reload the page to the support email.

We will continue conversation there.

I worked perfectly before maintenance. But after that, log said: "OSError: write error".

Something went wrong :-(

Something went wrong while trying to load this site; please try again later. Debugging tips

If this is your site, and you just reloaded it, then the problem might simply be that it hasn't loaded up yet. Try refreshing this page and see if this message disappears.

If you keep getting this message, you should check your site's server and error logs for any messages.

Error code: 504-loadbalancer

Whatever you did it now works for me. Thanks

I am facing the same issue can someone tell me what to do?

it is working again, thx Admin :)

Also cannot execute any significant commands in bash. by significant, I mean... create a virtual env, migrate model changes (Django)

Thanks to everyone for the reports! There were a couple of issues after the system maintenance, but the longest-lasting one was that some SQLite databases were stuck in a "locked" state where processes would hang when they tried to access them. We just restarted the file locking service on all of our file servers, and that has cleared that last issue. So everything should be working fine now, but please do let us know if you're still seeing issues.

Hi giles, my site is still facing this error: "2024-09-05 13:10:47,618: Unhandled exception: (sqlite3.OperationalError) database is locked". Mysite is geoint.asia, could you please look at it. Thank you very much!

I tried this, according to recommend of another user. And it worked for me! May be you want to try!

disable the app download SQLITE database to local upload it to PA again reload the app

I tried this, according to recommend of another user. And it worked for me! May be you want to try!

disable the app download SQLITE database to local upload it to PA again reload the app

Yup, that would be a good workaround for this specific issue, as the newly-uploaded file would be a different one (from the locking service's perspective) to the old, locked one.

However, the wider problem should now be fixed, so you don't need to do that. If anyone is still having issues, please let us know.