I've had a problem with the database since yesterday and support has not been able to resolve the problem yet. Any ideas how I address the situation? Here is the message when I try starting a DB console (postgres)
Initializing new SSH agent...
succeeded
Identity added: /home/crr/.ssh/id_rsa (/home/crr/.ssh/id_rsa)
psql: error: connection to server at "10.0.0.53", port 10538 failed: Connection refused
Is the server running on that host and accepting TCP/IP connections?
Console closed.