Forums

Please tell me, are you still carrying out technical work? It's just that my app still doesn't work.

I'm down too

I'm also down - i have a log in page and it loads occassionally but doesn't go past it.

Both of your sites appear to be working now.

Thank you. Works! =)

Great, thanks for confirming!

I appear to be down again

Very bad the service today, my app is down to

Seem problems on server ? my web still stop working

Unfortunately it stopped working again =(

same here. started to work and now its stopped again

yes, me too. )= !!! it did work a five hours ago, but now is not working again. the server logs says HARAKIRI service worker idk .... Dx!

Pls give us advise about the timeline for fixing or recovering @giles (or other Pythonanywhere PICs)

Hi! All paid accounts are down since yesterday. What is the expected recovery time?

Is there any update, it has been a very long time

Still down. Will have to switch services

Hi all, it looks like you were caught up in a outtage on a particular server which hosts your files. Unfortunately it seems like there's a gap in our alerting and nobody was woken up to deal with the issue so it carried on for some time before fixing itself. It looks like it's functioning correctly now but as I've just been notified , we don't currently have any more information about what went wrong. I'll let you know when I know more

There is something we can do? And i have 2 Pagés on this server. One is working kind of well. But the other munisimple.com.ar is up and down. I need it to work, the entire city was using My backend. plz.

We recently experienced an outage on one of our servers, which affected some of your files. Unfortunately, due to a gap in our alerting system, we weren’t notified in time, so the issue persisted until it resolved on its own.

This outage specifically impacted SQLite databases, as they require exclusive access and a lock to function correctly. When multiple processes attempt to access an SQLite database, only one can do so at a time, meaning a lock must be in place to prevent data issues. During the outage, this locking process was disrupted.

We've now addressed the root cause and improved our alerting system to ensure prompt action if anything similar happens in the future.

We apologize for the disruption and thank you for your patience as we continue to improve our service.

can we know when the problem be fixed ?

Oh this issue was resolved many hours before I posted my previous message. If you're still seeing the "Something went wrong" page then it's likely due to something else, check your web app logs

I was stuck with the server error till now. Thanks for noticing me