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Unsuccessfull payment

I have made the payment, but my eu account still hasn’t been upgraded and I still got charged. Please let me know what can I do.

BrowlerPax | 2 posts | Nov. 12, 2024, 5:53 p.m. | permalink

Could you send an email to support@pythonanywhere.com

Staff sboyd | 635 posts | PythonAnywhere staff | Nov. 12, 2024, 6:49 p.m. | permalink

I sent it.

BrowlerPax | 2 posts | Nov. 12, 2024, 7:11 p.m. | permalink

I don't see any payments for your account here on our US system, but I spotted that there was a similar post from someone with a similar username on our EU forums, and I've replied there.

Staff giles | 12640 posts | PythonAnywhere staff | Nov. 12, 2024, 7:14 p.m. | permalink