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DNS Record not working

Greetings!

My DNS for mysite.com works fine, but when I type www.mysite.com it times out.

I read the documentation a few times and I think I'm still doing somethting wrong.

In my domain provider (Namecheap) I have the CNAME record with www as host and value of webapp-xxxxx.pythonanywhere.com

I even tried to add a manual redirect mysite.com => www.mysite.com

Any help is appreciated ahead of time!

Cheers

I tried to access www.yoursite.com and it seems to work. Are you still experiencing the issue?

Thank you @nkahr!! must have just been delay!! all is well!!

Cheers

Great, thanks for confirming!

I have the same problem, I haven't been able to solve it for the past three days and my clients are putting immense pressure on me. I've tried everything already, but I would like to understand why I'm facing these difficulties. Any help is appreciated

Perhaps you could email us at support@pythonanywhere.com with a screenshot of the settings you have configured with your domain registrar -- we might be able to spot what's wrong there.