Forums

I sent an inquiry with the subject "Inquiry About Annual Contract Plan", but I have not received a response.

There is a possibility that the issue is on my end, so I checked my settings but did not find any problems. However, my investigation may have been insufficient, and if the issue is on my side, I sincerely apologize.

Could you please check whether my email was successfully sent and received, or if there is an issue with my email settings that is preventing delivery?

Thank you for your help.

Hi, did you send it to support@pythonanywhere.com? I can't see your email. Could you try sending it again and putting your username in the subject line? Thanks

Dear PythonAnywhere Support Team,

Thank you for your response. I appreciate your help.

I will resend the email with my username in the subject line as you suggested. Please let me know if you receive it.

We will take a look there.