I currently have a plan that amounts to $6.5 pm that i activated last week. Now I want to increase the disk space so it amounts to $7 pm. While upgrading it's charging for the entire amount again. Shouldn't it just ask for the difference ? Thanks
I currently have a plan that amounts to $6.5 pm that i activated last week. Now I want to increase the disk space so it amounts to $7 pm. While upgrading it's charging for the entire amount again. Shouldn't it just ask for the difference ? Thanks
Don't worry, we only charge you the new amount on your next billing date :)
That implies you are letting me use the higher config for the current billing period at the earlier price. Did i get it wrong ?
And why are you then taking the payment right now -- how exactly does this work ?
No, that's right. You effectively get your extra features for free for the rest of the month. Shh, don't tell anyone!
I have anyway made the earlier payment ($6.5) so how is it free for the current period ?
We're going to charge you $7 next month, but we give you the new features immediately. Does that make sense?
Oh alright. I get it now, thanks for clarifying. Could you also help me track my billing date here ?
Looks like it's the 29th...
Thanks, anyway I can dig that info myself in future in case it changes ?
It's not in the UI anywhere, no, but we just bill you on the same day each month, or the first day of the following month if it's a short month...
It's a good suggestion though. I'll make a note that we should add a "next invoice due" field on the accounts page somewhere...
Great, thanks for the prompt help Harry.
No problem at all. Happy coding!